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Frequently Asked Questions

Need to call us?

Representatives are available
Monday – Friday
8 a.m. – 5 p.m. Eastern Time

Main Line: 859-425-7800
Toll Free: 1-800-640-KEMI (5364)

Fax Numbers

General Fax: 859-425-7809
Audit Fax: 859-389-3999
Claims/Legal Fax: 859-425-7822
Safety Fax: 859-389-3998
Underwriting Fax: 859-425-7828

Send Payments to:
Kentucky Employers’ Mutual Insurance
Dept #100
P.O. Box 32160
Louisville, KY 40232-2160
(Checks and money orders only;
include the policy number on the memo line)

Send Medical Bills to:
Kentucky Employers’ Mutual Insurance
P.O. Box 4208
Clinton, IA 52733-4208

Other Mail:
Kentucky Employers’ Mutual Insurance
P.O. Box 12500
Lexington, KY 40583-2500

Main Office:
250 West Main Street, Suite 900
Lexington, KY 40507-1724

Get Directions

Report Workers’ Comp Fraud

Click here or call 1-800-716-2792

Report Business Conduct & Ethics Concerns

Click here or call 1-855-220-9720

Procurement

View current Procurement Opportunities

View Vendor Interest Form

Visiting the KEMI Office

An appointment is required to visit KEMI’s office.
Hourly parking is available in the parking garage adjacent to the Lexington Financial Center (rates vary).