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New Online Tools Available for Agents and Policyholders

View the New Claims Dashboard

KEMI now offers policyholders the ability to access our brand new Claims Detail Dashboard (see a video preview here)! With the new dashboard, you can:

  • See a visual depiction of claims activity by year
  • Customize the data to show specific years, types of losses, and claims statuses
  • Organize data and identify trends
  • Export reports to PDF or Excel

Access Improved Loss Runs

  • Users can request loss runs for a specific policy period or group of policy periods
  • Users can customize based on claim status
  • Reports can be easily exported to PDF or Excel

Receive Claims and Policy Email Alerts

  • Users can choose to be notified via email when specific claims and policy triggers are activated
  • Alerts are customizable to specific user needs and can be edited easily
  • Alerts are sent within one business day of the trigger
  • The alert email contains a direct email link to the assigned underwriter and/or claims examiner associated with the alert

Important: Policyholders must have their KEMI.com account administrator login and follow the step-by-step process below to activate the Claims Detail Dashboard and Claims / Policy Email Alerts.

  • User Administration (under the Manage My Login section)
  • View/Edit Users
  • Select a user by clicking on User ID
  • Under the Assigned Roles section, check the boxes for Claim Detail Dashboard and Manage Alerts
  • Click on Update Roles to save the changes
  • Refresh your browser and the Manage Alerts option will appear under the Manage My Business menu. The Claim Detail Dashboard appears under the Manage My Policy menu.

For questions regarding these new tools, visit our Website FAQs or contact William Hubbard at whubbard@kemi.com.

Contact: Ryan Worthen

Posted November 9, 2016


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